Reference

Open kputoto legal terms clearly

Our legal page puts account access rules, privacy choices, and wallet checks for DANA, OVO, GoPay, and QRIS in one place before you open Dragon Tiger, Aviator, or…

Indonesia access rulesDANA and OVO checksGoPay and QRIS contextAccount consent record
kputoto Open kputoto legal terms clearly
CONTACT PATHS

Contact us about legal terms

Legal questions need a clear path, not a generic inbox. Use live chat, WhatsApp, or email with your account ID, registered mobile number, and the page section you mean, such as Account, Wallet, Cookies, or Data Rights. Our service desk handles legal-policy messages from 09:00 to 23:00 WIB and may ask you to repeat a one-time code before sharing account-specific details.

Team online

Live chat

Open live chat from Account > Help when you need a fast legal-policy answer. We ask for your account ID and the exact section name so the reply matches your account record.

WhatsApp support

Send WhatsApp messages only through the number shown inside your logged-in account. For legal matters, include your registered mobile number, payment rail involved, and any time stamp from the wallet page.

Email requests

Use email for longer data or account-access requests that need attachments. We may ask for a clearer ID image, masked wallet proof, or written consent before changing any stored record.

DATA RIGHTS

Manage your data and consent

Legal handling is tied to how we store account data, payment records, device activity, and consent choices.

Account data

We use your registered name, mobile number, account ID, and login history to run account access and legal checks. If a detail is wrong, contact support before using DANA, OVO, GoPay, or QRIS again.

Payment records

Wallet records show the rail used, time stamp, amount, and account ID. We use those records for reconciliation, dispute checks, and legal handling when a transaction needs to be traced.

Cookie choices

Cookies help keep your session active and remember consent choices on your device. You can clear browser cookies, but we may ask you to sign in again and confirm a code.

Security steps

Profile > Security lets you change your password and check recent device activity. If you see access you do not recognise, contact us before making another wallet request.

Retention period

We retain account and wallet records only for operational, dispute, security, and legal reasons. When a record no longer serves those purposes, we restrict or remove it under our internal process.

Change requests

To request a correction, use live chat or email with your account ID and the exact field involved. We verify control of the account before editing data tied to wallet or access history.

Ask legal questions before joining

These answers explain how our legal terms apply to account access, data rights, cookies, wallet records, and contact requests. They are written for you as an Indonesia customer so you know which account step or support path to use. If your situation involves local eligibility, access depends on local law and is available only where local law permits.

The terms shown during registration apply when you create the account, confirm your mobile number, and accept the final consent box. They cover account control, wallet records, access rules, data use, and support contact paths.

Access depends on local law and is available only where local law permits. If the system blocks access, our support team cannot bypass that rule, even if your DANA, OVO, GoPay, or QRIS wallet works elsewhere.

We store account ID, registered mobile number, login activity, device signals, consent records, and wallet time stamps. These records help us answer disputes, protect account access, and respond to lawful requests tied to your account.

Contact live chat or email with your account ID, registered mobile number, and the exact field that needs correction. We verify your control of the account before changing data linked to access or wallet history.

Yes. DANA, OVO, GoPay, and QRIS records can confirm timing, account ownership, and transaction status. We use them only when needed for reconciliation, account checks, dispute handling, or a lawful request.

Cookies keep your session active, remember consent choices, and help detect unusual access. You can clear them in your browser, but you may need to sign in again and confirm a one-time code.

Use live chat for short policy questions, WhatsApp from your logged-in account for account-linked checks, and email for longer requests with attachments. Our service desk answers legal-policy messages from 09:00 to 23:00 WIB.